Refund Policy

Introduction

At ResiGate, we offer a transparent and confirmation-based subscription and listing service for apartment management and visitor gate pass approvals. As payments are collected based on user confirmation, all payments are final and non-refundable once received.

By using ResiGate, you agree to this policy. If you have any questions, please contact our support team.

No Refund Policy

a) Subscription and Listing Fees

• Payments made for subscriptions, listing services, or any other features within the ResiGate app are strictly non-refundable.
• Users are required to confirm their purchase before completing the payment, ensuring transparency in the process.

b) Service Bookings

• Once a service booking is confirmed and paid for, no refunds will be issued.
• Users are encouraged to review service details carefully before making a booking.

c) Erroneous Transactions

• In the rare case of a duplicate or erroneous charge due to a system error, users may contact ResiGate support within 48 hours of the transaction for review.
• Approved cases may be eligible for a refund at ResiGate’s sole discretion.

Disputes & Chargebacks

• Users are encouraged to contact ResiGate support before initiating chargebacks with their bank or payment provider.
• Unauthorized or fraudulent chargeback claims may result in account suspension.

Policy Updates

ResiGate reserves the right to modify this Refund Policy. Users will be notified of significant changes via email or app notifications.

• Last Updated On: 12.03.2025

Contact Us

For refund-related inquiries, please contact us:

ResiGate Support Team
Email: [email protected]
Phone: +91 83449 83441
Address: 483/4, MM Buildings, Phase 2, Dr.Rajendra Prasad Road, Gandhipuram, Coimbatore - 641012

By using ResiGate, you acknowledge that you have read and understood this Refund Policy and agree to its terms.