Terms & Conditions

1. Introduction

Welcome to ResiGate, a smart apartment management app designed for visitor gate pass management, service bookings, and community engagement. These Terms and Conditions govern your use of the ResiGate mobile application and services. By accessing or using ResiGate, you agree to comply with these terms. If you do not agree, please do not use our services.

2. Definitions

  • "User" refers to any individual who downloads, accesses, or uses the ResiGate app.
  • "Apartment Society" refers to residential communities or management committees using ResiGate for visitor and facility management.
  • "Service Providers" refers to third-party vendors offering maintenance, housekeeping, and other residential services.
  • "We," "Us," "Our" refers to ResiGate and its parent company.

3. User Eligibility

To use ResiGate, you must:

  • Be at least 18 years old or have parental/guardian consent.
  • Provide accurate registration details and maintain account security.
  • Comply with all applicable laws and regulations.

4. User Account & Responsibilities

  • Users must register with valid personal information, including name, phone number, and apartment details.
  • Users are responsible for safeguarding their account credentials. ResiGate is not liable for unauthorized access due to user negligence.
  • Any misuse, fraudulent activity, or violation of community policies may result in account suspension or termination.

5. Visitor Management & Security

  • Users may approve or deny visitor entry through the app.
  • Apartment societies may enforce security policies, including ID verification and visitor logs.
  • ResiGate does not guarantee visitor background verification; responsibility lies with users and societies.

6. Service Bookings & Payments

  • Users can book services such as maintenance, housekeeping, and repairs through ResiGate.
  • Payments may be processed through third-party payment gateways, subject to their terms and conditions.
  • Cancellations and refunds are governed by the respective service provider’s policy.

7. Community Rules & Conduct

  • Users must adhere to community guidelines and avoid posting offensive, defamatory, or illegal content.
  • Misuse of the app, including spamming or harassment, may lead to account suspension.
  • ResiGate reserves the right to moderate user-generated content and take necessary action against violations.

8. Data Privacy & Security

  • ResiGate collects and processes user data as per its Privacy Policy.
  • Users must not share personal data of others without consent.
  • We implement security measures to protect user data, but we are not responsible for data breaches caused by third-party services or user negligence.

9. Third-Party Integrations & Liability

  • ResiGate may integrate with third-party services (e.g., payment gateways, emergency services) for enhanced functionality.
  • We are not liable for any service failures, damages, or disputes arising from third-party integrations.
  • Users must review and agree to third-party service providers' terms before use.

10. Limitation of Liability

  • ResiGate is provided on an "as-is" basis without warranties of any kind.
  • We are not responsible for losses, damages, or liabilities arising from:
  • User misconduct or misinformation
  • Third-party service failures
  • Unauthorized access due to weak passwords or negligence
  • Technical glitches, downtime, or app unavailability

11. Termination & Account Deactivation

  • Users may deactivate their account at any time.
  • ResiGate reserves the right to terminate or suspend accounts that violate these terms.
  • Upon termination, user data will be handled in accordance with our Privacy Policy.

12. Modifications & Updates

  • We reserve the right to modify these Terms and Conditions at any time.
  • Users will be notified of significant updates via email or in-app notifications.
  • Continued use of ResiGate after changes implies acceptance of the updated terms.

13. Governing Law & Dispute Resolution

  • These Terms and Conditions are governed by the laws of India.
  • Any disputes will be resolved through arbitration in [City, State], as per the Arbitration and Conciliation Act, 1996.
  • Users agree to resolve disputes amicably before seeking legal action.

14. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

ResiGate Support Team
Email: [email protected]
Phone: +91 83449 83441
Address: 483/4, MM Buildings, Phase 2, Dr.Rajendra Prasad Road, Gandhipuram, Coimbatore - 641012

By using ResiGate, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Designed and Developed by Rishigesan Gurunathan

Part of Lakshy Techverse